But does she absorb what is being said because her middle management won’t say it!
Gotta keep those permanent staff busy somehow…
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i know of a HQAC appointed Wg Cdr who lurks…and has discussed these boards in the corridors of Handbrake house
Even if she was, she’d largely discount it.
Why? There are ~3,500 adult volunteers.
At best there’s, what, 2% of that who are active here?
Would you focus on the comments of that 2%?
They maybe the 2% who know this site exists and they maybe the only ones who speak the truth unto power. I tried as a civ com chair, did no good, walked.
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That’s possibly true, but that won’t matter in the context of HQAC.
Maybe this site should be better publicised.
HQAC won’t do it, they don’t run it and have no control. It’s not their trainset and it’s in public.
What they could do is open up another of the office 365 apps to everyone in yammer. But that would involve money so that won’t happen either.
I was thinking more the people from here.
Much of what gets said on here is exactly the same as get said in offices during parade nights and or down the pub afterwards or when two or more staff meet somewhere and people talk shop. In fact they’d find out a lot more if they could eavesdrop into offices!! Probably not what they’d like to hear either.
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What makes you think they don’t… 
because the 2% on here is a publicly open forum to find easily unlike…
i would also add Whatsapp and Messenger groups.
I am in four such groups, now one might be “officially” seen as the Squadron group for business but once and a while someone has a minor rant or moan on there. The others are definitely much more open for slating the organisation. be that the WExOs latest cluster of an email spelling names wrong, promoting or demoting individuals or contradictions to instructions posted a week ago, or simply moaning at what is going on a Wing, why was FS Bloggs overlooked for the Radio Officer role, or why was the Air Recce Competition such a faff, why WAD was such a 8 hour exercise of “hurry up and wait”
the 2% on here must be in someway be representative - how fair a proportion they represent is up for debate but i disagree that the views shared here are ONLY held by 2% of the CFAV population
in the world of reviews and complaints/complements, for every 1 complaint it is said there are 10 people who feel the same but have not raised their voice.
for every complement there is only 5 people who feel the same way but not voiced their opinion
2% based on those figures it could be said speak for ~20% of the population
I don’t disagree, but the way it’ll be viewed from the top is that - without proof - you can’t say what the other 98% are saying, so you can’t assume it’s negative.
It’s not statistically reliable.
No news is good news.
in the world of reviews and complaints/complements, for every 1 complaint it is said there are 10 people who feel the same but have not raised their voice.
Absolutely and problems arise when you ignore that as you are then on a slippery slope, this is why businesses reimburse, replace or issue vouchers, almost without question as to not will be damaging. If not the continuing chat if someone asks “have you tried/used x”, if you have a good experience you are positive, although get the other side of the story and that travels much, much quicker and negative is much worse for business.
HQAC are the proverbial ostriches and as the people in charge have never worked in a customer service environment and had to rely on providing a good service to ensure they get paid next month, they do not understand the notion of a good service. Their mantra comes across “we can’t affect things”, which then begs the question if you are getting paid to do a job, what exactly is your job and why are you doing it? If you’re supposedly in charge of an organisation and can’t affect things, are you actually in charge?
Lack of uniform available; no flying or gliding – not positives, but as they can’t affect these, they divorce themselves from it and absolve themselves of any responsibility, when IMO they should be saying to whoever is in charge, it’s not good enough all day every day, but they are fetlock tuggers, so it won’t happen. Imagine some of the things people say “they said they supply uniform FOC except shoes and socks, but when John/Jane came to the time, they couldn’t get any as the RAF wouldn’t give it to them, so we had to buy it from a secondhand shop”. Looks bad on the ATC and makes the RAF look shoddy.
Because HQAC only see the “tip of the iceberg” in terms of adverse comments, doesn’t mean the rest of the iceberg can be ignored, but they do not understand this. Their fortunate position is that people do this at squadron level are not in it for themselves, but do it for the youngsters not to benefit those troughing at “Cranwell”.
And they are all no doubt on the old pension scheme too.
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Netflix UK changing Paw Patrol to the US dub rather than the UK one. Now have a devastated daughter who wants the “real pups”. #Firstworldproblems
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Now I’m remembering the USians who were outraged at their children being exposed to British Peppa Pig.
I’ve got no problem with it being American, it’s the original version after all. It’s more that they did the British one, then changed it and now the kids are confused and upset.
I feel your pain. A very similar thing occurred with Postman pat a few years back.
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What is it now? Postman Chuck and his black and white glock?
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