SMS fires normally
SMS fails to fire
SMS on Safe, Check Scheduled Downtime
No Downtime Scheduled?
OBSTRUCTION
So OC can access SMS, but I was struggling, even after password changes, which have probably been flagged now for over attempting to log in.
I find having both logins a nightmare!
It doesnât tell you which password is incorrect.
Not just me then. Heat related no doubt
just out of a work meeting following a request i put in to our âhelpdesk teamâ two weeks ago they got confused by and basically said âthats not our responsibilityâ
at the start of the year there was a big push for all facility style jobs go through the helpdesk, and a HD job number assigned to it.
doesnât matter if it is a change of lightbulb, a request for a new desk chair, request for an electrician to come check out a piece of kit which keeps tripping, or the big request - no more verbal âHiya mate, can you get this sorted?â requests.
I need some labels for some hoses printed, these have been done in house to date, and have simply the machine name and hose number on it so it can be readily identified so when their service life is up, we can record which hoses have been replaced
previously this was a âhiya mate can you justâ request
just out of a meeting, which took 40 minutes (or 3 âman-hoursâ in terms of resource), a meeting duration which is twice the time to actually produce the labels, which has resulted in 9 actions being raised, the existing policy to be reviewed and rewritten accordingly all so the end result to have a contractor to produce labels which no doubt will come at a significant charge (these are simply tags/labels which are cabled tied onâŚnothing fancy or exciting) all because a system that isnât broken, and doesnât need fixing, required HD to process the request formally and then got upset that they, Helpdesk, were being asked to âhelpâ.
I am not sure if the managers desire to see an increase in the number of HD jobs being issued (and thus an excuse to justify their job/team as X jobs are being done a year) was also meant to see an increase in costs to contractors simply because it sounds too difficult when asked for formally (despite being done this way informally for years)âŚsigh
Itâs the latter - they just forgot which is not surprising as there is no CCF representation on DPSG.
Perhaps they should expand it slightly to include a representative from the air cadet cadet training team.
We donât need that level of controversy.
Then Iâd need to watch what I say!
Iâll just enjoy pointing from the sidelines
I miss VRT Memes.
Sadly for you all, it genuinely wasnât me. I wouldnât let a good thing like that die!
Well hello global recession