The thing is the ACO has to keep people in jobs throughout the organisation so a fast and slick process would not be in their best interest and then add in waiting for Wing Staff to do their bit, because we COs aren't seen as capable of talking to people and filling out forms.
As a result we suffer. I've lost potential staff as Wing Staff haven't been able to come down for their part.
Speaking to the people I know in the 'Scouts' seem to embrace people, normally parents, just wanting to help out, without too many hoops. Unless the way they speak just makes it seem easy.