I’ve just sent the following out in my Wing based on queries I have had and figured it could be useful here too;
At all times where personal accounts are referred to below this is your personal RAFAC account such as joe.bloggs100@rafac.mod.gov.uk
Access to Microsoft Services – Mail / SharePoint / Teams / OneDrive
Access to all Microsoft services is now via your personal account, and you will be unable to login to these services using role credentials as the license has now been removed from these accounts. Details on how to access your role mailbox is available here - How To Add A Multi-User or Role Based Mailbox To Your Bader Personal Email Account
Known Issue – Squadron Multi User Accounts: The HQ Bader team are investigating an issue with access to the Squadron Multi User Accounts not being available to those holding other roles
Known Issue – SharePoint Permissions: The HQ Bader team will resolve outstanding permission issues where access was previously granted to a group in the next 2 weeks as the national project completes
Known Issue – Access to Teams: The HQ Bader team are investigating an issue with access to Teams for some personal accounts - if this affects you please contact your Bader POC
Known Issue – Distribution Groups currently contain Role Accounts only, this will be resolved at the end of the national project by the HQ Bader team
Access to Teams Meetings
If your role account has been invited to a Teams Meeting, these calendar invites will not display in Teams on your Personal Account, the best solution to resolve this is to forward the calendar invite to your personal account so that it will then display within your Teams Calendar.
Access to SMS
Access to SMS remains with your Role Account, if you are not a role holder you will use the credentials for the Squadron Multi User Account along side a personal SMS login that is created by your OC. In the event of not being able to access SMS, this will likely be due to the role credentials having expired. To update the role credentials, you need to load visit https://myaccount.microsoft.com/ in an InPrivate/InCognito Browser session and login with the role credentials and complete a password reset.
Email - Personal Account v Role Account
Your personal account will stay with you for your entire RAFAC service, while you may change role’s and subsequently no longer have access to the role mailbox. In my personal example if I am emailing in relation to my Bader Officer role I will continue to send as bader.WING@rafac.mod.gov.uk while if sending an email that is directly linked to being OC 1234 I would use oc.1234@rafac.mod.gov.uk in the event that I was organising a weapons training day, I would be doing so as Wg Cdr Joe Bloggs and therefore use joe.bloggs100@rafac.mod.gov.uk on all communication in relation to this. Ultimately I apply the following test for every email I send, is this from me or from my role.