Is anyone getting the error message 500?
Says it can’t find a mailbox for the account
Is anyone getting the error message 500?
Says it can’t find a mailbox for the account
I believe there’s a lag between accounts being activated and the licenses being fully activated so just wait out
As per email of 1849, your account will not be licenced for Office 365 initially.
So no mailboxes as yet, but soon
I’m obviously just impatient
Finally got my email!
The start of big changes to reduce admin
but you know what happens every time someone says “this new way of working is going to reduce the admin burden for volunteers!”
however I now not able to access my role account email…
There has been no change to role accounts, yet.
What happens when you try to access it?
500
Something went wrong.
We couldn’t find a mailbox for this account. Either they don’t have a mailbox or don’t have a licence assigned.
To fix it, contact your Email Admins and ask them to assign a valid licence to your user account using M365 Admin Portal as per instructions Getting a mailbox not found error in Outlook on the web?
Refresh the page
More details
This is your new account? If you want to access your emails, just login with your original account for now (oc.1234@rafac.mod.gov.uk)
The personal accounts won’t get the licence for a little longer yet.
no this is with my OC account which I now cant access
Oh, can’t help you there then I’m afraid
try logging in to webmail in a incognito/private browsing web browser window.
sorry no idea what that means!
Yeah - sounds like you might need to log out first, then try logging back in with your oc.x account.
done that and I cannot get onto the login page at all
Have you tried fully shutting the browser… Chrome and Edge amongst others will just remember the previous successful login until the application is restarted even if you log out
In chrome use ctrl+shift+N to open incognito. It’s the private browser. Then try logging in there. That’s what @mprentice1 means
Also gets around YouTube blocks on work monitored laptops
aha that worked thanks to all! any of you want to work for the bader help desk?