quote="pEp" post=19737]I thought that was you...[/quote]
Nah not me.
Oh come on we were saddled with Bader and told we had to make it work. At work you would get the option of a proper training package for software, apart from a booklet we have nothing. I have to sit down with new staff and try and explain it. I can do this at work with new starters, because I use what we have day in day out, then we can arrange for proper training. The main thrust of this series of emails is the poor structure and naff search facility.
I couldn't beleve the intransigence and mindset of the chap from HQAC and went a long, long, long, way to show the lack of understanding of the lot of the volunteer in the Ivory Towers. It was interesting to see it first hand rather than anecdotally. If he’d said OK to the request for a link and not tried to justify/rationalise his actions for not providing one, it wouldn’t have escalated. If I replied to an email from a client like that at work, my line manager would be apprasing me of my options. But then we as volunteers don’t have that relationship with the higher organisation, we are told how it is and don’t dare say anything. Our ExO gets a 15-30 minute slot to update on admin at our CO’s Meetings each year. If he gets out within an hour and not feeling like he’s been put through the wringer, he doing well, because he displays this mindset.