Iām relatively new to modern RAFAC, yes I was a cadet in the 1980ās and looking back those were far from the āgood old daysā that many long for on here. That aside I loved my time in the organisation and thatās why I have returned as a CFAV to āpay forwardsā the foundation that it gave me for success in my work and personal life.
Throughout my entire adult life I have led volunteer organisations with national scale similar to RAFAC through periods of significant change. This is never easy for individuals or the organisation and is often perceived as negative or disruptive. This is often not because of the change itself but how that is communicated and managed. From what Iāve seen over the past 24-months one of RAFACās challenges is communicationā¦ but I believe itās a little deeper than that.
The perceived relationship between the headquarters and CFAVās is one that can be described as āparent - childā. This is evident in the communication and lack of meaningful engagement with the volunteer community on not only key decisions but day to day management. Many might say thatās how the military functions, but itās not. Itās also not the way to nurture and value RAFACās greatest assets, itās people. This kind of change isnāt easy and requires a cultural shift across the organisation to improve the trust that has been slowly eroded over many years. This shift comes when both sides recognise they all have the same goal but theyāve been working against each other.
Iāve noticed some toxic behaviours on both sides of the fence that have become normalised and need to stop. An example on the CFAV side is this incessant abuse of the FOI system. I understand that this may stem from frustration, but the consequence is that HQ staff spend a disproportionate amount of time addressing these, rather than doing their jobs which in turn frustrates them and progress we all yearn for. I understand the paaaion but channel that into fixing the issues that cause the frustrations, not making them worse. If people doing this cannot see that they are part of the problem then perhaps itās time they reevaluated what they are contributing to the organisation. Harsh I know, but it needs to be said. Continual negativity will not improve our lot.
On the HQ side the relationship with CFAVās needs to change. The volunteers need to be heard and feel they are invested in the future of the organisation. At the moment this is a perceived one way street with HQ imposing change, often with zero context. Volunteers arenāt paid staff and need to be treated differently, IMHO the HQ doesnāt fully understand that need. Valuing volunteers is important and the volunteers āvoiceā in the HQ is the Senior CFAV. They are so valued that they donāt appear on any of the HQ hierarchy diagrams. A little thing, but it demonstrates externally the regard in which the post is valued.
Iām positive that RAFAC can be a better place to volunteer and be a cadet but to stop the decline in numbers we need a cultural shift. Openess engenders trust, which in turn will allow the organisation to harness the latent potential of its members and staff. We need to all be invested in the organisation and start afresh.
To get there we all need to know the plan. Something simple and tangible. 5 key things that will be the focus of our new leader. Tangible objectives that can be regularly updated on, and staff on both sides be held to account for progress. Culture, communications, engagement, attraction, recruitment, retention, identity (brand), organisation, personal development, all things that could easily be part of that relationship rebuild.
The silo mentality needs to be confined to the past and both sides need to be open to a new way of working together. The opportunity that a new Commandant brings is the catalyst for change and I for one, hope that their focus is rebuilding the relationship between volunteers and paid staff so the organisation can deliver world class opportunities for the young adults. Happy and well supported CFAVās are key to the success of the organisation and development of anything else will be for nought if the declining numbers continue unabated.
Iād even like to see a CFAV board who has the opportunity to speak with the candidates for Comdt as part of their appointment process. Demonstrating that the relationship with the volunteers is important to the appointment. Not sure what @Cab would think of that. But it could be the start of the reset and demonstrating that the opinions of those who make the organisation what it is are valued.
I could write an essay on how we could move forward positively and if anyone is interested Iām happy to do so. Itās probably obvious that my passion is improving volunteer organisations and Iād be only to happy to assist in any way I can, to be part of the solution, transforming the organisation for the better, which I believe is what the majority yearn for.