One of my Squadrons spent a considerable time without telephone or internet access because of problems related to address, even though we were based in RFCA premises it cut no ice with BT. Bills were sent and not paid so BT cut off the service, and it took a lot of Civcom hours to sort it
But it is an interesting point because this leads to another area where HQAC has not exerted much thought - under charity law the public are able to request copies of charity accounts but considering that each Squadron has a supporting charity, there is no scope to comply with the Law; Squadrons do not a have a postal address and Trustee information is not made available to the public.
Besides which there are liabilities under Charity Law, whereby Trustees need to be identifiable, as well as having certain obligations under Fundraising legislation - it is not the ACO which raises money, but the supporting charity of each squadron.
And there is also the fact that, in order to operate and maintain a website legally, it is necessary for that site to have a defined postal address; if you doubt me take a look at European E Commerce directive for a start, and this appears not entirely exclusive to traders.
Apparently there are websites not following the legal parameters, and this seems to add to the many areas, to which the ACO seems to turn a blind eye; it wont be the ACO who is liable for a breach of the Law, because the ACO is apparently not a charitable organisation, and on its own admission, not a legal entity.
As I understand the situation, the Civcom volunteers go out of their way to enable the squadrons to function, but appear to be held back from being legally compliant because of fears about being open to public scrutiny, as well as a definite lack of legal understanding. Who would want to volunteer with a noose around their neck?
You can then understand the problem for the Utilities, where you dont have a legal identity. Looks like you get the Civcom to bail you out, because as a VRT you are not part of a legal entity, and as such also excluded from participating in the decision making process which is supposed to be the Civcom.
This might sound alien, but it is fact.