The irony is, that being self employed CAN have a massive benefit of being able to be flexible - an ability to plan your own work pattern, to enable you to escort cadets to a last minute AEF.
But this also comes at a cost elsewhere.
But when it becomes “expected”, thats when it becomes a problem - or more commonly, when it’s taken for granted.
This is why I always take issue with needless / redundant or duplicated paperwork and form filling.
While this routinely / regularly / always (feel free to select) with many public sector organisations, such as the MoD and the civil service, where people are employed and salaried, then crack on - this is a problem for the senior management.
When time and effort of volunteers is squandered - then this is a problem for the individual.
When I pointed this out to my (former) Wing Commander, instead of being met with understanding, I was vilified and rebuked - along the lines of “do you know who you’re speaking to?”
And it’s THIS attitude that I am still hearing about from friends.
An example - a rather long and detailed expenses claim (covering spring & summer - so lots of travelling and VA) was submitted, but single box hadn’t been completed - “name of payee”. A simple oversight.
Claim was submitted, claimant waited and waited - nothing, no contact. Claimant asks CO to investigate. CO contacts WHQ - WHQ acknowledges they did receive it, noticed the error - and put it to one side, NFA. CO asks WHY did no one bother to contact the claimant? “We’re too busy. If they can’t get their paperwork straight, we won’t be wasting our time chasing them…”
CO reminds Wing staff that they’re paid and this is an expense claim for a VOLUNTEER.
“We have warned you guys of the importance of accuracy…”
CO asks, “could you not have just rung or emailed the CFAV, asked for the bit of info and filled it in for them?”
“No - that’s not policy - it HAS to be done by the claimant, to prevent fraud”.
“Then can you return the document to the claimant, so that they can?”
“No, to prevent unnecessary expense to the public purse. They will have to submit it themselves…”
For such a trivial matter, the relationship between that CFAV and WHQ would be forever tarnished - for the sake of some stamps.
What’s more - nothing spreads faster than bad news - so other CFAVs hear what’s happened and similarly THEIR view is affected.
Rather than offering a collaborative attitude of help and support - WHQ are seen as obstructive, unsupportive and disrespectful of the sacrifice made by volunteers.
Going back to self employed vs salaried role.
I HAVE to achieve customer satisfaction as the client can go elsewhere…
As opposed to “they HAVE to go through me… so what are they going to do?”