Generic account

Cadets Ask the Staff
1

Good evening,

Is anyone else having a trouble logging into their generic (multiuser) accounts?

TIA

2

For email or SMS?

1 Like
3

Just email the SMS is working

4

Odd, AFAIK the generic account shouldn’t be working for email anymore? But it kept changing! Ignoring that:

If you think SMS is working, try resetting the password at Microsoft Online Password Reset

It may be that the password has expired, but SMS has kept you logged in anyway.

5

For email you should be accessing via your personal account as it’s a shared mailbox.

In OWA you can click on your profile top right and select to open another mailbox.

1 Like
6

Thanks. I’ll keep an eye on it.