Engaging with the public

Hello,

I was wondering how it’s written officially how cadets are meant to refer to members of the public . Is this expected officially as Sir/ Ma’am or is there a different way to refer to people directly in a more polite way rather than just saying “you” ?

Many Thanks

Can’t go wrong with Sir/Ma’am until they say otherwise.

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Worked well for us poppy selling y’day - with compliments on the cadets’ smartness & politeness.

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Tis always the way.

Just had an unsolicited email complimenting one of our cadets who attended an external event a week or so ago. :upside_down_face: