Complaints about staff

Hi could I have a little help from you more wise members on here, how would you go about making a complaint about another member of staff from another sqn, in reguards to a comment made about a staff member. any help would be grateful.

If it’s an officer, tell your WWO as they now have the authority to remove any officer out of uniform. If it’s a CI, inform an Adult SNCO or your CO if inconvenient, inform your WWO. If still inconvenient, inform an officer on that Squadron or any officer you trust.

Assuming you aren’t the OC of your Squadron, speak to your OC. Tell them that you would like to make an official complaint, and he/she is obliged to do something about it. Depending on the matter your OC may find it appropriate to speak directly to the other Staff’s OC and resolve in that way, or your OC may escalate to the Wing Commander. Either way, something should be done about it.

Hope this helps

Haven’t heard that policy on WWOs before, could you point to where it says that? He should not be skipping his OC and going straight to his WWO, that is not how the CoC works. Regardless of the rank of the accused, the complaints procedure is the same at this initial level.

Yes, ever since a video of an officer eating a burger whilst commanding a shambles of cadets in incorrect uniform marching with dismal standards was posted online. What I meant was:

Inform an Adult SNCO on your Squadron.
If that isn’t possible due to relations or inconvenience with the staff in question between an Adult SNCO or the staff in question then:

Inform your CO.
If he/she can’t deal with it for reasons as said with the Adult SNCO OR IF THE STAFF IN QUESTION IS AN OFFICER OF HIGHER RANK then:

Inform your WWO.
He is permitted to investigate an officer’s actions if they are questionable. This policy was passed by Commandant Air Cadets recently.

If what has happened was just petty, I wouldn’t take it any further, if they bother you though follow the procedure above.

Haven’t heard that policy on WWOs before, could you point to where it says that? He should not be skipping his OC and going straight to his WWO, that is not how the CoC works. Regardless of the rank of the accused, the complaints procedure is the same at this initial level.[/quote]Indeed, unless of course the complaint in some way concerns his OC.

Also, make sure it’s worth making a complaint! At the moment, it just sounds like one member of staff has been a bit rude about another (how public was it?) which doesn’t really sound like much to me, unless I’m missing something.

[quote=“Henry” post=12089]

Inform your WWO.
He is permitted to investigate an officer’s actions if they are questionable. This policy was passed by Commandant Air Cadets recently.

If what has happened was just petty, I wouldn’t take it any further, if they bother you though follow the procedure above.[/quote]

Only in relation to dress and deportment matters. Conduct and all others are via the usual channels which require an deciding officer and an investigating officer.

I am the member of staff being complained about, to my knowledge I have not said anything bad about them, this matter happened months ago and I can not think why it has taken so long to come to the attention of my sqn, plus I feel that it has gone through the wrong complaints procedure. just at a loss what to do.

[quote=“Henry” post=12089]Yes, ever since a video of an officer eating a burger whilst commanding a shambles of cadets in incorrect uniform marching with dismal standards was posted online.

He is permitted to investigate an officer’s actions if they are questionable. This policy was passed by Commandant Air Cadets recently.
[/quote]

Eh, not quite. You are quite right that CAC empowered WWOs to remove members of staff from parades if they look like a sack of spuds, but that has absolutely nothing to do with being allowed to “investigate an officer’s actions.” Nothing. Nada!

Simple course of action is to do nothing until you are spoken to about it, and tell them the truth! Nothing else you can do really.

Simple course of action is to do nothing until you are spoken to about it, and tell them the truth! Nothing else you can do really.[/quote]

Thank you will do.

[quote=“Foley” post=12094][quote=“Henry” post=12089]Yes, ever since a video of an officer eating a burger whilst commanding a shambles of cadets in incorrect uniform marching with dismal standards was posted online.

He is permitted to investigate an officer’s actions if they are questionable. This policy was passed by Commandant Air Cadets recently.
[/quote]

Eh, not quite. You are quite right that CAC empowered WWOs to remove members of staff from parades if they look like a sack of spuds, but that has absolutely nothing to do with being allowed to “investigate an officer’s actions.” Nothing. Nada![/quote]

They certainly have no power to remove officers out of the corps. (As the comment reads.)

Bit confused. Don’t know why the WWO would come into this at any point.

If you have had a complaint made against you, just wait. Don’t try and investigate it yourself, however tempting it is. Just leave it alone and see if anyone talks to you about it. If they do, you’ll find out. If they don’t either they’re a coward and don’t like confrontation or more likely you haven’t got anything to answer.

And complaining about a complain being made is a bit odd really. If you think it was genuinely malicious, bring it up with your CoC. If it’s just to get your own back, drop it.

Frankly if it’s taken this long I wouldn’t get too bothered, if it was serious then you would have heard almost immediately as the other OC would have told your OC and it may have even gone up the CoC.
Most sensible OCs, unless it’s a safeguarding issue concerning cadets, would not get excited about it. I know I’ve got better things to do than get embroiled in what could be no more than bitchy, point scoring “they said” nonsense.

I tend to work to the old maxim “you can’t please all of the people all of the time”. If someone doesn’t like me, that’s their look out, not mine.

Take your accuser around the back of the hangar for a one-to-one debrief. The person who walks away is right. B)

Wait! Damn! This is the ATC. I forgot.

Read the CAC’s policy letter on complaint resolution which is available on Bader.

[quote=“Gunner” post=12197]Take your accuser around the back of the hangar for a one-to-one debrief.
Read the CAC’s policy letter on complaint resolution which is available on Bader.[/quote]
What a pity the bold isn’t in the said document. Much less time consuming.

Lol. At last we agree on something!