Hi,
I’ve been in the ATC for a year now and have achieved multiple badges during my time as a cadet. Unfortunately, my squadron doesn’t update my digital brassard on Cadet Portal, even though I’ve asked them on several occasions. At this point, I’d honestly be happy just buying the badges myself and sewing them onto my brassard without telling the staff.
I get on well with the WO, but he’s rarely down, so I can’t really ask him to update my digital brassard or sort out my badges. I’ve got awards from about 10 months ago, yet my brassard is still empty apart from my squadron, ATC, and First Class badges (I’m Leading now). I should have at least 4 or 5 more badges, but they don’t seem to keep track.
Every few months the staff ask the squadron what badges we need on our digital brassard so they can issue the real ones, but nothing ever actually gets updated. Should I buy the badges myself, or just keep asking every night until it’s sorted? What should I do? Can any other staff help?
Thanks
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My suggestion would be to email your OC/Adj (using oc.<sqn no>@rafac.mod.gov.uk
/ adj.<sqn no>@rafac.mod.gov.uk
) and ask them politely and formally.
If that doesn’t help, you could try talking to staff outside your squadron when you next attend an event?
I’ll add:
There was, for a while, a bug preventing shooting badges showing on the digital brassard. I’m not sure if this has been fixed.
It has been fixed in the latest version release of Cadet Portal
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Are these badges from a course at your squadron or a Sector/Wing course? From a training officer point of view, there is no notification to staff if you attend an external course and pass it unless the staff running the course update your records.
The digital brassard is not really something you actually add the badge to, it is a visual representation of the qualifications you have been awarded.
Are you the only one missing badges or is it a squadron wide issue?
The first thing you should do is send an email to your OC and Adjutant. Obviously, if there is no suitable response you could go further up the chain of command but you should allow squadron staff to respond first.
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Just for information, in case your staff don’t explain it, adding the qualification to your record (and hence your digital brassard), and awarding you the physical badge are two separate tasks, with the latter being very much out of your squadron’s control, other than submitting the request.
Additionally, to add some qualifications to your record your staff may also need to have the evidence to attach, e.g. first aid certificate, assessment forms etc.