Volunteer Software Development Team - New Cadet Portal

My cadets wont have a choice.
Everything is going on portal.

So sign up and strap in!

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It’s not really pestering if it’s the staff’s fault for not keeping on top of admin though.

There are lots of reasons why SMS might not be correct or a badge might not have been issued.

Actually you’re right. Lots of cadets come to us claiming badges they’ve not earned.

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I hadn’t thought of that problem. Now they’re finally going to be able to see how poor we are at maintaining the back end admin!

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Whereas we’ve known the same about their badmin for years and years! :wink:

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We never pretended theirs was otherwise. Now they’ll see the true scale of the hypocrisy!

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It’s been highlighted as one of the biggest issues with this.
50+ cadets my training Officers role is a huge admin effort.

Get them a deputy or split the role.
T.O. “done well” has always seemed like the biggest job on a squadron.

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We have 90+ cadets and have two people handling the training role. One focuses on the intake training and the other everything else and maintains an overview, makes the role a hundred times more manageable!

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Ditto!

Is “Wing Staff Officer seems to be hoarding them” an issue for all Wings then?

Yeah 60 cadets all at different stages of training was the biggest ball ache of my time in the RAFAC

I gave mine all a telling off last week for wearing badges they’re technically not eligible for because they haven’t told us they’ve done the requisite parts.

Hopefully when the portal becomes live and they log in they’ll see for themselves.

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trouble is that the individual criteria for different badges can’t currently be uploaded to sms, so we’re still reliant on some sort of chart or spreadsheet to record that.

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Troubleshooting advice please:

Most of the sqn is now on cadet portal, but we have a couple of cadets who:

  1. Haven’t had a registration email
  2. Have checked their spam folder
  3. Have checked with us that the email on SMS is current and correctly-spelt

What do we do next? Is it possible for us to resend the registration email, or do we need to ask someone to do it?

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You can either go to SMS -> User Accounts to resend the activation email or go to the CP webpage -> sign in -> can’t access my account (select business account when asked)

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I’ve found just resending the welcome email has worked for all of mine.

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Sounds like mail providers dropping email.
We used to find ~10% of all mail we sent never got delivered…

If the emails are in spam/junk, we need the cadets mark them as not spam which will help the email providers learn that those emails are not junk and are legit :+1:

You might wanna tell Bader Email :joy: