Also storage is (relatively) cheap and document management and retention tools can be expensive, as is user training.
Tiered storage is pretty effective at handling large volumes of files, so thought it might look like 83TB is a lot, Microsoft is able to manage that for a few cents a terabyte.
Oddly 83TB seems to be an average figure for 10,000 exchange users (there’s some case studies with that exact figure). And it works out at 8.3GB each which is not an awful lot.
I certainly get a lot of emails sent to all users that I don’t need, then there are the various spam / commercial mails that bung up role accounts, and don’t sent allow you to unsubscribe. So it’s not a dreadful figure.
Though I had assumed deleted items would actually be deleted, not just hang around for ever!
FFIW i had to do this regularly with an RBL account. I was easily “holding” ~400-500 emails each event, of which there were 2 a year - with lots of attachments along the way (invite letters, joining instructions, and thank you for supporting our event letters)
i would regularly have to do the same process every 6 months in an attempt to keep the account ~50% - after an event it would always pop up to 70-75%. The Branch Secretary had it worse, and often reached 100% which stopped all emails coming in and out.
This is even more powerful than I thought, it clearly hadn’t finished before, now at 1150 items and 147.68 MB.
88% reduction in items + 92% reduction in storage, for that deleted items folder alone
Obviously won’t be this powerful again, as the personal mailbox dates back to 2021, imagine the impact if every Role Account did that though, especially the multi user accounts.
Exchange allows admins to set a different retention policy for each folder. I don’t think we have any over 3 years and deleted items is either 1 week or 1 month.
In my previous aviation company, the standard, across the board, was 3 months of storage for old emails.
If you didn’t proactively move an important email to a “saved” folder, then touch, gone after 3 months.
I would shuffle about 80% of my emails to this folder.
About every 2 - 3 months, I would get an enquiry from our fleet manager or engineering team - Hey Mike, do you remember XXXX, the topic has come up before - what was the answer? Yep, I can find that.
At some early stage in the system (as before the company email was set up properly, we used private email addresses), due to concerns about policy emails disappearing, I had set up a rule to auto-forward inbox emails to a gmail account - forgot all about it.
Jump forward about 10 yrs, got a snottogram from the primary IT department (in USA) telling me that I had set up an unapproved mail rule & that I’d better delete of it soonest! I asked them how? Due to migration from one system to another, they didn’t know!! Got there in the end but it took ages.
I’ve been using Fedora almost entirely for a while now, I (frustratingly) just have to keep a Windows partition for the odd game with anti cheat that insists on it.
Equally, with uni taking more and more of my spare time I’ve had less and less for that, so I don’t think it’ll be long before I can ditch it entirely.
I just like the freedom personally, the customisation to do whatever the hell I want is fantastic. Not having Copilot forcing it’s way into places it has no business being isn’t bad either…